Frequently Asked Questions

Your Guide to Understanding Our Services

Do you accept my insurance?

No, we do not take any insurances. We are a cash practice that accepts all major credit cards.

During your first session we do a full history of symptoms and then develop a preliminary treatment plan.

Both are available depending on the needs of the patient and will be administered by Dr. Phillips after careful consultation
with the patient.

This will be patient dependent. Generally, sessions that include psychotherapy are weekly or biweekly. Medication
management sessions are generally biweekly or monthly. Once stable they can be every 3 months.

We request 24-hour notice for cancellation. You will be charged a full fee for missed appointments.

We use medication assisted treatments that are evidence based. Buprenorphine being one of them. We however require
that all controlled medications come from one provider and generally help patients to taper off all benzodiazepines

Treatment Services Policy for C Psychiatric Solutions

Introduction

C Psychiatric Solutions is dedicated to providing high-quality psychiatric treatment services to individuals seeking mental health care. This Treatment Services Policy outlines the principles and guidelines that govern the provision of treatment services at our practice.

  1. Scope of Services

C Psychiatric Solutions offers a range of psychiatric treatment services, including but not limited to:

  • Psychiatric evaluations
  • Medication management
  • Individual therapy
  • Crisis intervention
  • Collaborative care with other healthcare providers
 
  1. Patient-Centered Care

Our approach to treatment is patient-centered, meaning that we respect the unique needs, preferences, and values of each individual. We strive to involve patients in decision-making about their treatment and collaborate with them to develop a personalized care plan.

  1. Treatment Planning

Upon intake, a comprehensive assessment will be conducted to determine the most appropriate treatment plan for the individual. The treatment plan may include goals, objectives, and specific interventions tailored to address the patient’s mental health needs.

  1. Informed Consent

Before initiating any treatment, informed consent will be obtained from the patient or their legal representative. The consent process will include a discussion of the proposed treatment, potential risks and benefits, alternatives, and the patient’s right to refuse or withdraw from treatment.

  1. Confidentiality

We are committed to maintaining the confidentiality of patient information in accordance with applicable laws and regulations, including HIPAA. Information shared during the course of treatment will only be disclosed with the patient’s written consent or as allowed by law.

  1. Collaboration and Coordination

Collaboration and coordination of care are essential components of our treatment services. We may collaborate with other healthcare providers, family members (with patient consent), and support networks to enhance the overall well-being of our patients.

  1. Emergency and Crisis Intervention

Provisions for emergency and crisis intervention services are in place to address urgent mental health needs. Patients are encouraged to contact emergency services or our practice’s emergency contact number in case of a crisis.

  1. Patient Rights and Responsibilities

Patients have the right to:

  • Receive respectful and compassionate care
  • Be involved in treatment decisions
  • Access their medical records
  • Be informed about the risks and benefits of treatment

Patients also have responsibilities, including:

  • Providing accurate information to aid in treatment planning
  • Following the agreed-upon treatment plan
  • Respecting the rights and privacy of others in the practice
 
  1. Grievance Procedure

If a patient has concerns or grievances about their treatment, they are encouraged to bring these concerns to the attention of our staff or the Privacy Officer.

  1. Contact Information

For more information about our treatment services or to address any questions or concerns, please contact us.

 

Privacy Policy for C Psychiatric Solutions

Introduction

C Psychiatric Solutions is committed to protecting the privacy and security of your protected health information (PHI). This Privacy Policy describes how we collect, use, disclose, and protect your PHI in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws and regulations.

  1. Information We Collect

We collect and maintain various types of PHI, including but not limited to:

  • Patient demographics and contact information
  • Medical history and treatment records
  • Billing and payment information
 

2. Use and Disclosure of PHI

We use and disclose PHI for purposes related to treatment, payment, and healthcare operations, including:

  • Providing psychiatric care and treatment
  • Processing insurance claims and payments
  • Conducting quality improvement activities

We may also use and disclose PHI without your authorization in the following circumstances:

  • In cases of emergency treatment
  • When required by law or for public health activities
  • For healthcare oversight activities
  • In response to a court order or subpoena
  • To prevent a serious threat to health or safety
 

3. Individual Rights

You have the right to:

  • Access and obtain a copy of your PHI
  • Request an amendment to your PHI
  • Request restrictions on the use and disclosure of your PHI
  • Request confidential communications
  • Receive an accounting of disclosures of your PHI

To exercise these rights or file a complaint, please contact our Privacy Officer:

C Psychiatric Solutions

72 NE 5th Avenue, Delray Beach, FL, 33483

Email: info@cpsychiatricsolutions.com

Phone: 561-454-8952

4. Our Legal Duties

We are required by law to:

  • Maintain the privacy of your PHI
  • Provide you with this Privacy Policy
  • Notify you of any breaches of your unsecured PHI
  • Abide by the terms of this Privacy Policy

  1. Contact Information
 

For further information about our privacy policies or to file a complaint, please contact us.

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